JSM Elevator documentation

This documentation provides an overview of the features, usage, and configuration for the JSM Elevator plugin.

📦 Features

• Update ticket status
• Control comment visibility (internal/public)
• Edit Jira fields associated with tickets
• Manage user permissions with fine-grained control

⚙️ How to Use

Once installed, configure the admin dashboard:

• Access Tirrah directly from your admin account and go to manage-apps section
• Select the JSM Elevator plugin from the apps section and configure user permissions

Access User dashboard:

• Login with the user who is an agent and doesn't have access to modify Jira tickets.
• Click on any issue and navigate to the JSM Elevator plugin.

🌐 Support

Need help? Reach out to our team at tirrahtech@gmail.com

🖼️ Images